438 Summit Ave, # 16, Jersey City, New Jersey, 07306
The feedback for this office is overwhelmingly negative. Users report extreme difficulty reaching anyone by phone, long wait times, and rude or incompetent staff. While a few individuals mention positive experiences with specific employees, the general consensus is one of frustration and helplessness regarding unemployment claims.
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Avoid calling; try to book an in-person appointment online if possible, as phone lines are consistently at capacity.
✓ What Works Well
✗ Areas to Improve
Worst phone system ever.
Staff is rude and unhelpful.
Been waiting months for payment.