Unio Specialty Care – Gastroenterology – Pasadena – Alessandro Place
50 Alessandro Pl, Suite 410, Pasadena, California, 91105
Patients generally appreciate the clinical care provided by the doctors and nurse practitioners, often describing them as thorough and compassionate. However, the office's administrative processes, particularly communication and scheduling, are frequently criticized. Many patients feel like they are part of an 'assembly line' and struggle to get timely responses.
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Use the patient portal for communication, though it may still be slow.
✓ What Works Well
- Knowledgeable and caring doctors
- Thorough assessments
- Modern facility
✗ Areas to Improve
- Poor communication
- Difficult scheduling
- Assembly line feel
- Why can't I get a call back?
- Is this office organized?
Great doctors, bad office
Felt like a number
Very thorough care
- Category Health & Medical
- City Pasadena
- State California
- Postcode 91105
- Country United States
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