Union Dental
101 Pleasant St, Suite 210, Worcester, Massachusetts, 01609
Union Dental receives high marks for its clinical work, particularly for cleanings and complex procedures like wisdom tooth extractions. Patients often feel comfortable and well-informed. However, the practice struggles with administrative consistency, including appointment cancellations and billing communication. While the dental team is highly regarded, the front office experience is a frequent point of contention.
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Confirm your appointment multiple times and keep a record of your confirmations to avoid scheduling errors.
✓ What Works Well
- Painless procedures
- Friendly dental team
- Clean environment
✗ Areas to Improve
- Appointment cancellations
- Billing communication issues
- Do you take cash payments?
- Is the office open on weekends?
Great dental work, but front desk is a headache.
Very professional and kind.
They really care about my smile.
- Category Health & Medical
- City Worcester
- State Massachusetts
- Postcode 01609
- Country United States
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