Health & Medical · HMO Clinic

Union Health Service

1634 W Polk St, Chicago, Illinois, 60612

Google Maps Updated: 13 May 2026
Authenticity Score: 55/100
About

Union Health Service is a polarizing clinic. While some patients appreciate the convenience and specific doctors, many report severe issues with administrative efficiency, rude staff, and poor communication regarding referrals. The facility is often described as outdated, and the overall patient experience is frequently cited as frustrating and impersonal.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
20
Lowest

We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 50/100
Admin Efficiency 30/100
Pro Tip

If you need a referral, follow up repeatedly and document every conversation.

Union-based insurance focus
Multi-specialty clinic
Pros & Cons

✓ What Works Well

  • Convenient location
  • Some dedicated doctors
  • Pharmacy services

✗ Areas to Improve

  • Poor administrative communication
  • Rude front desk staff
  • Long wait times for referrals
Frequently Asked Questions
  • Why is it so hard to get a referral?
  • Are you accepting new patients?
User Feedback

The doctors are good, but the system is broken.

Front desk staff needs serious training.

Avoid if you have other insurance options.

Location Details
Street: 1634 W Polk St
Neighborhood: Near West Side
City: Chicago
State: Illinois
Postcode: 60612
Country: United States
Location
1634 W Polk St, Chicago, IL 60612
Quick Info
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