1634 W Polk St, Chicago, Illinois, 60612
Union Health Service is a polarizing clinic. While some patients appreciate the convenience and specific doctors, many report severe issues with administrative efficiency, rude staff, and poor communication regarding referrals. The facility is often described as outdated, and the overall patient experience is frequently cited as frustrating and impersonal.
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If you need a referral, follow up repeatedly and document every conversation.
✓ What Works Well
✗ Areas to Improve
The doctors are good, but the system is broken.
Front desk staff needs serious training.
Avoid if you have other insurance options.