United Community Health Center
715 W Milwaukee Ave, Storm Lake, Iowa, 50588
United Community Health Center is highly valued for its kind, patient, and skilled staff. Many patients appreciate the clean environment and the quality of care provided. However, there are recurring complaints about administrative policies, specifically regarding appointment cancellations and phone communication, which can be a source of frustration.
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Be very careful with appointment cancellations; their policies are strict and can lead to suspension.
✓ What Works Well
- Kind, patient, and skilled staff
- Clean and welcoming environment
- Quality of care is generally high
✗ Areas to Improve
- Strict appointment cancellation policies
- Difficult phone communication
- High staff turnover
- Is the staff friendly?
- How is the appointment policy?
Great care, but the cancellation policy is harsh.
Staff is wonderful, very caring.
Clean facility, but the phone system is a headache.
- Category Health & Medical
- City Storm Lake
- State Iowa
- Postcode 50588
- Country United States
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