31469 Rancho Pueblo Rd, Suite 101, Temecula, California, 92592
Patients are generally satisfied with the clinical care provided by the doctors, who are described as thorough, compassionate, and knowledgeable. However, the administrative side of the practice is a major source of frustration, with frequent complaints about long hold times, difficulty reaching the office, and poor communication regarding referrals and billing. The clinical experience is strong, but the administrative experience often leaves patients feeling ignored.
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✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office is a nightmare.
I felt cared for, but the billing is a mess.
They never answer the phone.