United Medical Clinic
600 Delaware Ave, Wilmington, Delaware, 19801
Patients generally appreciate the medical providers at this clinic, often highlighting specific nurse practitioners and doctors for their thoroughness and empathy. However, the administrative side of the practice is a major source of contention. Many reviews mention poor communication, difficulty with prior authorizations, and long wait times for appointments. It seems to be a case of great clinical care hampered by a struggling front-office system.
We analyze 71 public reviews for United Medical Clinic using our data models and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Compassionate and thorough providers
- Clean and well-decorated office
- Effective virtual appointment options
✗ Areas to Improve
- Poor communication and follow-up
- Difficulties with insurance and billing
- Long wait times for appointments
- Why is it so hard to get a call back?
- Are you accepting new patients?
- How do I check my prior authorization status?
Providers are stellar, but the office is a mess
Great care once you actually get in
Billing issues are a constant headache
- Category Health & Medical
- City Wilmington
- State Delaware
- Postcode 19801
- Country United States
