United Smiles Family Dentistry & Orthodontics
723 Southpark Blvd, F, Colonial Heights, Virginia, 23834
United Smiles has a very mixed reputation. While many patients are happy with their orthodontic results and the friendly staff, there are significant complaints about unprofessional front desk behavior, billing issues, and poor communication. The practice seems to have experienced a decline in quality recently.
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They are a high-volume practice, so expect potential wait times even with an appointment.
✓ What Works Well
- Friendly and professional staff
- Good orthodontic results
- Convenient location
✗ Areas to Improve
- Unprofessional front desk behavior
- Billing transparency issues
- Poor communication
- Are they transparent about costs?
- Do they respect patient time?
Great ortho work, but watch the bill.
Staff is rude and condescending.
Great facility, but the service is lacking.
- Category Health & Medical
- City Colonial Heights
- State Virginia
- Postcode 23834
- Country United States
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