United Smiles Family Dentistry & Orthodontics
12712 Rte 1, Ste A, Chester, Virginia, 23831
This practice receives mixed reviews. Some patients are very happy with the care they receive, particularly from specific dentists, and appreciate the friendly atmosphere. However, there are recurring complaints about billing issues, poor communication, and unprofessional behavior from front-office staff, which have left many patients feeling dissatisfied.
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Always get a written estimate and confirm insurance coverage before any procedure.
✓ What Works Well
- Friendly staff (some)
- Convenient location
- Comprehensive services
✗ Areas to Improve
- Billing transparency issues
- Poor communication
- Unprofessional front-office staff
- Why was my bill so high?
- Are they in-network with my insurance?
Dr. Jones is great
Billing is a nightmare
Staff can be rude
- Category Health & Medical
- City Chester
- State Virginia
- Postcode 23831
- Country United States
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