United States Postal Service
Logistics · Postal Service

United States Postal Service

5111 Dogwood Dr, Milton, Florida, 32570

Google Maps Updated: 19 May 2026
Authenticity Score: 60/100
About

The Milton Post Office is a source of significant frustration for many residents. Common complaints include missing or misdelivered packages, poor customer service, and difficulty reaching a live person. While some customers have had positive experiences with the counter staff, the overall sentiment is overwhelmingly negative, with many feeling that the service is unreliable and unprofessional. It is a location that many residents dread dealing with.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for United States Postal Service using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Reliability 30/100
Speed 35/100
Pro Tip

If you have a recurring issue, file a complaint online; it often gets a faster response than calling.

Unreliable
Poor communication
Pros & Cons

✓ What Works Well

  • Convenient location
  • Some friendly counter staff
  • Efficient service (rarely)

✗ Areas to Improve

  • Missing or misdelivered packages
  • Poor customer service
  • Difficult to reach by phone
Frequently Asked Questions
  • Where is my package?
  • Why was my mail not delivered?
  • How do I contact the postmaster?
User Feedback

Service is unreliable.

Packages are constantly delivered to the wrong house.

Staff is often rude.