Public Infrastructure · Post Office
United States Postal Service
411 N Forest Dr, Casper, Wyoming, 82609
Google Maps
Updated: 19 May 2026
Authenticity Score: 55/100
About
The post office receives significant criticism for poor customer service, lost packages, and lack of communication. While some individual employees are praised for their helpfulness, the overall experience is described as frustrating and unreliable by many residents.
Our Review Process
20
Most Relevant
10
Newest
14
Highest rating
20
Lowest rating
We analyze 64 public reviews for United States Postal Service using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Process Ease
35/100
Staff Conduct
40/100
Pro Tip
Use tracking for all important mail and visit in person if you have persistent issues.
Reliability: Low
Support: Frustrating
Pros & Cons
✓ What Works Well
- Helpful individual staff
- Quick service (sometimes)
✗ Areas to Improve
- Lost packages
- Poor communication
- Unprofessional staff
Frequently Asked Questions
- Where is my package?
- Why is my mail not delivered?
- How do I reach a supervisor?
User Feedback
Service is unreliable
Staff can be rude
Needs better organization
Quick Info
- Category Public Infrastructure
- City Casper
- State Wyoming
- Postcode 82609
- Country United States
