UnityPoint Health - St. Luke's
2720 Stone Park Blvd, Sioux City, Iowa, 51104
This hospital receives highly polarized feedback. While some patients report excellent, compassionate care, particularly in labor and delivery and the ICU, a significant number of reviews highlight serious issues with communication, billing, and staff attitude. Many patients feel unheard or mistreated, leading to a sense of distrust. It is a large facility, and experiences seem to vary wildly depending on the department and staff on duty.
We analyze 77 public reviews for UnityPoint Health - St. Luke's using our data models and filter out spam to highlight only authentic feedback.
If you have billing issues, be persistent and consider involving a patient advocate early.
✓ What Works Well
- Some excellent and compassionate nurses
- Modern and clean facility
- Good care in specialized units
✗ Areas to Improve
- Poor communication and billing issues
- Reports of rude or dismissive staff
- Long wait times in the ER
- Why is the billing so confusing?
- How do I file a complaint?
- Is the ER always this busy?
I felt unheard and disrespected.
The nurses were angels, but the admin is a mess.
I will never return to this hospital.
- Category Health & Medical
- Neighborhood Sioux City
- City Sioux City
- State Iowa
- Postcode 51104
- Country United States
