Health & Medical · Dental Clinic

Universal Dental of Oak Lawn

9618 SW Hwy, Oak Lawn, Illinois, 60453

Google Maps Updated: 14 May 2026
Authenticity Score: 70/100
About

Universal Dental receives mixed reviews. While some patients love specific dentists like Dr. Tom, many others complain about long wait times, disorganized front desk staff, and billing issues. The clinical work is often described as acceptable, but the administrative side frequently frustrates patients.

Our Review Process
20
Most Relevant
19
Newest
20
Highest
20
Lowest

We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 25/100
Pro Tip

Keep your own records of all payments and insurance submissions.

High patient volume
Inconsistent service
Pros & Cons

✓ What Works Well

  • Specific dentists are highly skilled
  • Clean facility
  • Good with special needs

✗ Areas to Improve

  • Long wait times
  • Disorganized front desk
  • Billing transparency issues
Frequently Asked Questions
  • Why is the wait so long?
  • Is the billing accurate?
User Feedback

Front desk needs training

Clinical work is good

Scheduling is a mess

Location Details
Street: 9618 SW Hwy
City: Oak Lawn
State: Illinois
Postcode: 60453
Country: United States
Location
9618 SW Hwy, Oak Lawn, IL 60453
Quick Info
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