Universal Dermatology & Vein Care
408 Coshocton Ave, Suite A, Mt Vernon, Ohio, 43050
Universal Dermatology & Vein Care is often commended for its knowledgeable providers and effective skin treatments. Many patients feel well-informed and cared for during their visits. However, there is a recurring issue with administrative follow-up, specifically regarding insurance authorizations and returning phone calls. While the medical care is generally seen as high quality, the office's administrative responsiveness is a common point of frustration.
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If you need a prior authorization for a medication, follow up with the office frequently to ensure it is being processed.
✓ What Works Well
- Knowledgeable and thorough providers
- Effective skin care and biopsy services
- Friendly and professional clinical staff
✗ Areas to Improve
- Poor administrative follow-up on insurance
- Long wait times for appointments
- Difficulty reaching the office by phone
- Do you handle prior authorizations for medications?
- How long is the wait for an appointment?
- Are you accepting new patients?
The doctor is great, but the office staff is hard to reach.
They really take the time to explain skin conditions.
Great results, but the billing process is confusing.
- Category Health & Medical
- City Mt Vernon
- State Ohio
- Postcode 43050
- Country United States
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