Health & Medical · Primary Care

Universal Medicine

103 River Rd, Suite 101, Edgewater, New Jersey, 07020

Google Maps Updated: 13 May 2026
Authenticity Score: 86/100
About

Dr. Domenic Rotoli is highly praised for his medical knowledge, bedside manner, and genuine care for patients. However, the practice is plagued by severe administrative issues, including difficulty reaching the office by phone, long wait times, and poor follow-up, which has led some patients to leave despite liking the doctor.

Our Review Process
20
Most Relevant
17
Newest
20
Highest
16
Lowest

We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 97/100
Admin Efficiency 35/100
Pro Tip

Use the online patient portal for communication, as phone lines are often unresponsive.

Primary care specialist
Telehealth options available
Pros & Cons

✓ What Works Well

  • Exceptional and knowledgeable doctor
  • Compassionate and thorough care
  • Clean and modern office

✗ Areas to Improve

  • Impossible to reach staff by phone
  • Long wait times for appointments
  • Poor administrative follow-up
Frequently Asked Questions
  • How can I reach the office to schedule an appointment?
  • Why am I being charged for a phone consultation?
User Feedback

Dr. Rotoli is a gem, but the staff is a disaster.

I love the doctor, but I can't get an appointment.

The office needs to improve their communication.

Location Details
Street: 103 River Rd, Suite 101
Neighborhood: Edgewater
City: Edgewater
State: New Jersey
Postcode: 07020
Country: United States
Location
103 River Rd suite 101, Edgewater, NJ 07020
Quick Info
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