Health & Medical · Dentistry

Universal Smiles Dentistry

240 E New York Ave, DeLand, Florida, 32724

Google Maps Updated: 13 May 2026
Authenticity Score: 58/100
About

Universal Smiles Dentistry in DeLand receives mixed feedback. Many patients praise the friendly staff and the quality of care from specific dentists. However, there are recurring complaints regarding billing disputes, aggressive sales tactics for expensive treatments, and poor communication regarding insurance coverage.

Review Summary
20
Most Relevant
20
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 80
Performance Scores
Medical Expertise 70/100
Admin Efficiency 40/100
Pro Tip

Verify your insurance coverage and get a written estimate before starting any major dental work here.

Mixed billing reputation
Strong clinical staff
Pros & Cons

✓ What Works Well

  • Friendly and professional staff
  • Quick emergency appointments
  • Good dental hygiene care

✗ Areas to Improve

  • Billing and insurance disputes
  • Aggressive upselling of treatments
  • Poor communication and scheduling
Frequently Asked Questions
  • Are they in-network with my insurance?
  • Why was I charged for services I didn't ask for?
User Feedback

Felt like a scam with the billing.

Dr. Osteen is fantastic and caring.

Staff is friendly, but the corporate side is messy.

Location Details
Street: 240 E New York Ave
City: DeLand
State: Florida
Postcode: 32724
Country: United States
Location
240 E New York Ave, DeLand, FL 32724
Quick Info
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