University Car Care
4900 Hampton Blvd, Norfolk, Virginia, 23508
University Car Care is a polarizing spot. Many locals swear by their honest, friendly, and efficient service, often highlighting how they go the extra mile for students and residents. However, a significant number of customers report feeling hustled, citing questionable repair recommendations and long wait times. It seems to be a hit-or-miss experience depending on the specific technician or the nature of the repair.
We analyze 75 public reviews for University Car Care using our data models and filter out spam to highlight only authentic feedback.
Always get a second opinion if you are quoted for major suspension or engine work, especially if you are a student.
✓ What Works Well
- Friendly and professional staff
- Transparent about repair needs
- Quick turnaround for minor issues
✗ Areas to Improve
- Reports of unnecessary repair recommendations
- Long wait times for inspections
- Inconsistent communication
- Do I need an appointment for a state inspection?
- Are their repair estimates accurate?
- Do they offer second opinions on major repairs?
Staff is often praised for being patient with those who don't know much about cars.
Some customers feel the shop targets students for expensive, unneeded repairs.
The shop is frequently described as a 'go-to' for locals despite being busy.
- Category Automobile
- Neighborhood Old Dominion University
- City Norfolk
- State Virginia
- Postcode 23508
- Country United States
