Health & Medical · General Dentistry

University Dental Associates Benfield

10018 Benfield Rd, #204, Charlotte, North Carolina, 28269

Google Maps Updated: 14 May 2026
Authenticity Score: 72/100
About

This practice receives mixed reviews. Many patients praise Dr. Lowe and his team for their thoroughness, professionalism, and gentle care. However, there are significant complaints regarding scheduling inconsistencies, billing transparency, and administrative rudeness, which have led some long-term patients to seek care elsewhere.

Our Review Process
20
Most Relevant
13
Newest
20
Highest
20
Lowest

We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 50/100
Pro Tip

Always confirm your appointment and insurance status 48 hours in advance.

Thorough exams
Modern facility
Pros & Cons

✓ What Works Well

  • Dr. Lowe is thorough and gentle
  • Clean and modern facility
  • Professional clinical staff

✗ Areas to Improve

  • Frequent appointment cancellations
  • Billing and insurance confusion
  • Some reports of rude front desk staff
Frequently Asked Questions
  • Is this office good for emergency care?
  • How is the billing process handled?
User Feedback

Great clinical care

Administrative side needs work

Scheduling can be frustrating

Location Details
Street: 10018 Benfield Rd, #204
Neighborhood: Charlotte
City: Charlotte
Postcode: 28269
Country: United States
Location
10018 Benfield Rd #204, Charlotte, NC 28269
Quick Info
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