8305 University Executive Park Dr, #300, Charlotte, North Carolina, 28262
University Dental Associates (UDA2) has a mixed reputation. Many patients are extremely loyal to Dr. Aguirre, praising her skill, compassion, and long-term care. However, there is a significant volume of negative feedback regarding the administrative staff, billing errors, and poor communication. Patients often feel that the front office is disorganized, which can overshadow the excellent clinical care provided by the dentists.
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✓ What Works Well
✗ Areas to Improve
Dr. Aguirre is the best, but the front office is a mess.
Billing is a nightmare, definitely check your statements.
Great clinical care, but the administrative side needs help.