University Dental Associates Mecklenburg Mallard Creek
10320 Mallard Creek Rd, #160, Charlotte, North Carolina, 28262
Patients generally praise the clinical care, particularly the thoroughness and professionalism of Dr. Lowe and his team. However, there are recurring complaints about administrative disorganization, billing transparency, and scheduling issues, which have caused frustration for some patients. The clinical experience is often described as gentle and effective, but the administrative side needs improvement.
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Always confirm your appointment and insurance status 48 hours in advance.
✓ What Works Well
- Dr. Lowe is thorough and gentle
- Clean and modern facility
- Professional clinical staff
✗ Areas to Improve
- Frequent appointment cancellations
- Billing and insurance confusion
- Some reports of rude front desk staff
- Is this office good for emergency care?
- How is the billing process handled?
Great clinical care
Administrative side needs work
Scheduling can be frustrating
- Category Health & Medical
- City Charlotte
- State North Carolina
- Postcode 28262
- Country United States
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