University Dental Group
330 Plantation St, Worcester, Massachusetts, 01604
This group is well-regarded for its long-standing presence and professional care. Many patients appreciate the thoroughness of the hygienists and the expertise of the dentists. However, there is a notable divide between long-term patients who miss the 'old' staff and newer patients who are generally satisfied with the modern, efficient service.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you are a long-term patient, be prepared for changes in staff and management as the practice modernizes.
✓ What Works Well
- Professional and thorough dental care
- Efficient and clean office
- Great for emergency visits
✗ Areas to Improve
- Concerns about billing and insurance transparency
- Mixed reviews on front desk staff
- Some long-term patients feel the culture has changed
- Do they accept new patients?
- Is the office updated?
Tim is an excellent hygienist.
The new office is very modern.
Billing can be a bit of a headache.
- Category Health & Medical
- City Worcester
- State Massachusetts
- Postcode 01604
- Country United States
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