University Dermatology
101 E W.T. Harris Blvd, Building 5000, Suite 5103, Charlotte, North Carolina, 28262
This practice is well-regarded for its clinical care, with many patients praising the thoroughness and bedside manner of providers like Dana Dorenfeld and Victoria Motta. However, the administrative side, particularly billing and scheduling, is a frequent source of frustration. Patients often report difficulty with phone communication and billing transparency.
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Verify your appointment location and time directly with the office staff to avoid scheduling errors.
✓ What Works Well
- Thorough and knowledgeable providers
- Excellent bedside manner
- Effective treatment plans
✗ Areas to Improve
- Billing and insurance issues
- Poor phone communication
- Scheduling errors
- Why is the billing process so complicated?
- How can I reach someone by phone?
Dana is the best, but the office staff is difficult.
Great medical care, but billing is a headache.
Scheduling is often disorganized.
- Category Health & Medical
- City Charlotte
- State North Carolina
- Postcode 28262
- Country United States
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