University Eye Specialists PC
2469 NY-19 North, Warsaw, New York, 14569
University Eye Specialists receives mixed reviews. Many patients praise the doctors for their expertise and kindness, particularly Dr. Watkins and Dr. Kwan. However, there is a recurring theme of dissatisfaction regarding the administrative staff, with multiple reports of rudeness and poor communication. Some patients have also raised concerns about equipment quality and the solicitation of positive reviews, leading to a polarized reputation.
If you have a complex condition, consider seeking a second opinion at a larger regional center to compare treatment plans and equipment.
✓ What Works Well
- Highly knowledgeable doctors
- Compassionate bedside manner from physicians
- Efficient urgent care visits
✗ Areas to Improve
- Rude and dismissive administrative staff
- Long wait times
- Concerns about equipment maintenance
- Why is the wait time so long?
- Are the positive reviews solicited?
- What are the options for cataract surgery?
The doctor was wonderful, but the staff is miserable.
Dr. Kwan is blunt but effective.
I felt like a number rather than a patient.
- Category Health & Medical
- City Warsaw
- State New York
- Postcode 14569
- Country United States
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