Health & Medical · Ophthalmology

University Eye Specialists PC

6003 Big Tree Rd, Lakeville, New York, 14480

Google Maps Updated: 13 May 2026
Authenticity Score: 80/100
About

This practice has a long-standing reputation, with many patients seeing the same doctors for decades. Dr. Herlihy is particularly well-loved for his calm and thorough approach. However, recent reviews highlight significant administrative issues, including poor communication, scheduling errors, and rude front-desk staff, which have soured the experience for some long-time patients.

Review Summary
20
Most Relevant
14
Newest
20
Highest
16
Lowest
Total Reviews Analyzed: 70
Performance Scores
Medical Expertise 91/100
Admin Efficiency 40/100
Pro Tip

If you have an appointment, call a few days prior to confirm it hasn't been rescheduled without your knowledge.

Strong clinical history
Administrative challenges
Pros & Cons

✓ What Works Well

  • Highly experienced and caring doctors
  • Thorough eye exams
  • Long-term patient trust

✗ Areas to Improve

  • Rude and unprofessional front desk staff
  • Scheduling and communication failures
  • Long wait times
Frequently Asked Questions
  • Why was my appointment cancelled without notice?
  • How do I reach the office manager?
User Feedback

Dr. Herlihy is a gem, but the front office is a mess.

I've been coming here for 30 years, but the service is slipping.

Great doctors, but the administrative staff makes it hard to return.

Location Details
Street: 6003 Big Tree Rd
Neighborhood: Lakeville
City: Lakeville
State: New York
Postcode: 14480
Country: United States
Location
6003 Big Tree Rd, Lakeville, NY 14480
Quick Info
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