University Foot Associates
731 IL-21, STE 140, Gurnee, Illinois, 60031
Patients generally have a very positive experience with the clinical staff, noting their empathy and thoroughness. The office is often described as friendly and efficient. Negative reviews are mostly focused on administrative issues, such as long wait times, difficulty scheduling, and occasional billing frustrations.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you are having trouble scheduling, try calling early in the morning or using their online portal if available.
✓ What Works Well
- Clinical staff is empathetic and thorough
- Friendly and professional environment
- Efficient procedures
✗ Areas to Improve
- Long wait times for appointments
- Difficulty reaching the office by phone
- Occasional billing errors
- Why is it so hard to get an appointment?
- Is this procedure covered by insurance?
Great care, long wait
Compassionate and professional
Front desk needs better communication
- Category Health & Medical
- City Gurnee
- State Illinois
- Postcode 60031
- Country United States
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