University Hospitals Urgent Care
14800 Madison Ave, Lakewood, Ohio, 44107
University Hospitals Urgent Care in Lakewood is a facility with a deeply divided reputation. Many patients are incredibly grateful for the compassionate care they receive, praising the staff's dedication. However, there are serious, recurring concerns about poor communication, long wait times, and a perceived decline in quality. It seems to be a place where experiences vary wildly depending on the specific unit and staff. Families should do their homework and visit frequently.
We analyze 74 public reviews for University Hospitals Urgent Care using our data models and filter out spam to highlight only authentic feedback.
If you have a loved one here, visit frequently and stay involved in their daily care plan.
✓ What Works Well
- Compassionate staff in some cases
- Clean and well-maintained facility
- Good surgical outcomes
✗ Areas to Improve
- Serious concerns about communication
- Long wait times
- Perceived decline in quality
- What is the staff-to-patient ratio?
- How do you handle medical emergencies?
- Can I visit at any time?
The surgical staff is amazing.
The care was traumatic and neglectful.
Great facility, but the day-to-day care is inconsistent.
- Category Health & Medical
- Neighborhood Lakewood
- City Lakewood
- State Ohio
- Postcode 44107
- Country United States
