University of Maryland Urgent Care - Kent Island
25 Kent Town Market, Chester, Maryland, 21619
Patients generally praise the staff for being kind, professional, and efficient during stressful times. While some report long wait times, the quality of care and the friendly demeanor of the medical team often make up for it. Many feel the facility is a vital asset to the local community. A few negative experiences highlight communication issues with specific staff members.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Booking online appointments significantly reduces your wait time compared to walk-ins.
✓ What Works Well
- Friendly and compassionate staff
- Clean and organized facility
- Efficient medical treatment
✗ Areas to Improve
- Long wait times
- Inconsistent communication
- Occasional rude staff behavior
- Can I walk in without an appointment?
- How long is the typical wait time?
Staff makes a chore feel like a vacation
Great addition to the local community
Some staff need better patient communication skills
- Category Health & Medical
- City Chester
- State Maryland
- Postcode 21619
- Country United States
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