651 Helen Keller Blvd, Tuscaloosa, Alabama, 35404
University Oral and Facial Surgery is generally praised for its professional, compassionate, and efficient care. Most patients report smooth surgical experiences and minimal pain. However, there are significant complaints regarding billing transparency, communication with the front office, and occasional issues with anesthesia effectiveness.
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Always request a written, itemized estimate of all costs before your surgery to avoid billing surprises.
✓ What Works Well
✗ Areas to Improve
Great surgery, but the billing department is a mess.
The staff is wonderful and very compassionate.
I felt safe and well-cared for throughout the procedure.