University Orthopedics Center - Altoona
3000 Fairway Dr, Altoona, Pennsylvania, 16602
University Orthopedics Center in Altoona is generally praised for its professional, knowledgeable, and efficient care. Patients appreciate the thoroughness of the providers and the ease of scheduling. However, there are significant complaints regarding billing transparency, occasional rudeness from staff, and difficulty with insurance authorizations, which can lead to a frustrating experience for some patients.
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Always verify your insurance coverage and potential out-of-pocket costs before your procedure.
✓ What Works Well
- Professional and knowledgeable providers
- Efficient scheduling
- Thorough care
✗ Areas to Improve
- Billing and insurance friction
- Occasional rude staff
- Difficulty with authorizations
- Why is the billing so confusing?
- How do I get an authorization?
- Are you accepting new patients?
Great care, but the billing department is a headache.
Staff is amazing, but the office is hard to reach.
Professional and efficient, highly recommend.
- Category Health & Medical
- City Altoona
- State Pennsylvania
- Postcode 16602
- Country United States
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