University Orthopedics
725 Reservoir Ave, Suite 101, Cranston, Rhode Island, 02910
Patients are generally very happy with the surgical outcomes and the bedside manner of the doctors. While the clinical care is top-tier, the front office staff occasionally receives criticism for being disorganized or rude. Most patients feel the quality of the medical care is well worth the occasional administrative headache.
We analyze 67 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have trouble reaching the front desk, try using the patient portal for faster responses.
✓ What Works Well
- Excellent surgical results
- Compassionate doctors
- Thorough explanations
✗ Areas to Improve
- Long wait times
- Rude phone staff
- Scheduling delays
- How long is the wait for an appointment?
- Do you offer physical therapy on-site?
Dr. Shambaugh is a life-saver
Clinical staff is great, front desk needs work
Worth the wait for such good care
- Category Health & Medical
- City Cranston
- State Rhode Island
- Postcode 02910
- Country United States
readers daily.