University Pain and Spine Center
59 Veronica Ave, Somerset, New Jersey, 08873
This center receives high praise for its medical procedures and the expertise of doctors like Dr. O'Donovan and Dr. Demesmin. Patients appreciate the modern facility and the compassionate care provided by the clinical team. The primary complaints revolve around a difficult phone system, long wait times, and billing/insurance communication issues.
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If you have trouble reaching them by phone, try using their online portal or showing up in person to resolve billing issues.
✓ What Works Well
- Skilled pain management doctors
- Modern, clean facility
- Compassionate clinical staff
✗ Areas to Improve
- Frustrating phone system
- Long wait times for surgeries
- Billing and insurance confusion
- How do I reach a human on the phone?
- Why are there so many billing errors?
The doctors are great, but the front office needs help.
Great pain relief, but be prepared to wait.
The vein department staff is top-notch.
- Category Health & Medical
- City Somerset
- State New Jersey
- Postcode 08873
- Country United States
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