University Place Medical Clinic
4114 Bridgeport Way W, University Place, Washington, 98466
Patients are deeply polarized. Many praise the providers, especially Dr. Friesen, for being attentive and thorough. However, the administrative and billing departments are a frequent source of frustration, with many reports of poor communication, incorrect billing, and high no-show fees. The clinic is often described as easy to get into, but the front-office experience can be a real headache.
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Always screenshot your appointment confirmation to avoid billing disputes.
✓ What Works Well
- Attentive and thorough providers
- Easy to schedule appointments
- Convenient location
✗ Areas to Improve
- Poor administrative communication
- Billing errors and high fees
- Inconsistent front desk service
- Why was I charged a no-show fee?
- How do I resolve my billing error?
- Why did my appointment time change?
Dr. Friesen is great, but the office is a mess.
Billing department is impossible to reach.
Great care, but the front desk needs training.
- Category Health & Medical
- City University Place
- State Washington
- Postcode 98466
- Country United States
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