4115 University Wy NE, Suite 101, Seattle, Washington, 98105
This clinic is a neighborhood staple known for a traditional, thorough approach to eye care. Dr. Hovander is widely respected for his patience and detail-oriented exams. However, the experience is often marred by the front-of-house staff and the optician, who many patients find condescending or difficult to deal with. While the clinical care is excellent, the administrative side and sales interactions leave much to be desired.
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Bring headphones if you are waiting in the lobby to avoid listening to the sales staff's loud commentary.
✓ What Works Well
✗ Areas to Improve
Dr. Hovander is the best, but the sales guy is insufferable.
Great clinical care, but the office needs better admin.
They fixed my glasses for free!