UofL Physicians – Ear, Nose & Throat
4003 Kresge Way, Suite 227, Louisville, Kentucky, 40207
Patients generally report positive experiences with the physicians, particularly Dr. Murphy and Dr. Secor, who are described as compassionate and skilled. The main complaints center around administrative hurdles, such as difficulty scheduling, long wait times, and inconsistent communication from the office staff.
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If you have trouble with the front desk, ask to speak with the office manager directly.
✓ What Works Well
- Compassionate and skilled doctors
- Effective treatment plans
- Professional clinical staff
✗ Areas to Improve
- Difficult scheduling process
- Long wait times
- Inconsistent office communication
- Why is it so hard to get an appointment?
- Are the doctors responsive to follow-up questions?
The doctors are great, but the office staff is a bit of a mess.
Dr. Murphy is a godsend.
Wait times are often too long.
- Category Health & Medical
- City Louisville
- State Kentucky
- Postcode 40207
- Country United States
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