UPMC-GoHealth Urgent Care
Health & Medical · Spine and Pain Center

UPMC-GoHealth Urgent Care

2680 Leonard St NE, Suite 3, Grand Rapids, Michigan, 49525

Google Maps Updated: 19 May 2026
Authenticity Score: 88/100
About

Patients generally have high praise for the doctors and PAs at Haven Spine + Pain, often describing them as compassionate, knowledgeable, and thorough. The clinical care is the highlight, with many patients finding relief from chronic pain. The main complaints revolve around administrative issues, such as poor communication, billing confusion, and a lack of privacy in the waiting area. It is a place where the medical care is excellent, but the office management could use some work.

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We analyze 73 public reviews for UPMC-GoHealth Urgent Care using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 90/100
Admin Efficiency 55/100
Pro Tip

If you have a question, try to use their preferred communication method (often text) rather than the portal.

Excellent pain management
Administrative communication gaps
Pros & Cons

✓ What Works Well

  • Compassionate and knowledgeable doctors
  • Effective pain relief treatments
  • Thorough explanations

✗ Areas to Improve

  • Poor administrative communication
  • Billing confusion
  • Lack of privacy in waiting area
Frequently Asked Questions
  • Why is it so hard to get a response?
  • Are the treatments effective?
  • How do I access the patient portal?
User Feedback

Dr. Korn is the best, truly cares.

Great medical care, but the office is a mess.

Finally found relief for my chronic pain.