UPMC-GoHealth Urgent Care
123 Enterprise Dr, Logan, West Virginia, 25601
This urgent care is a polarizing spot. Many patients appreciate the convenience and speed, especially when they need quick care for non-emergencies. However, there are recurring complaints about rude staff, dismissive attitudes, and billing errors. Some patients feel like they are just a number, while others have had life-saving diagnoses made by attentive providers. It seems to be a place where your experience depends heavily on which staff member you encounter on a given day.
We analyze 77 public reviews for UPMC-GoHealth Urgent Care using our data models and filter out spam to highlight only authentic feedback.
Check in online before you arrive to save time, but be prepared to advocate for yourself if you feel your symptoms aren't being taken seriously.
✓ What Works Well
- Convenient for non-emergencies
- Fast service for some
- Some very attentive providers
✗ Areas to Improve
- Rude and dismissive staff
- Billing and insurance issues
- Inconsistent diagnostic quality
- Do I need an appointment?
- Why was I charged a co-pay for no results?
- Can I speak to a human instead of an AI?
The doctor was great, but the front desk was incredibly rude.
Fast and easy, exactly what I needed for a quick check-up.
Felt like a money gimmick with no real answers.
- Category Health & Medical
- Neighborhood Logan
- City Logan
- State West Virginia
- Postcode 25601
- Country United States
