UPMC-GoHealth Urgent Care
1175 Walnut Bottom Rd, Carlisle, Pennsylvania, 17015
This clinic is a polarizing option for urgent care. While some patients report fast, efficient, and compassionate service, many others express deep frustration with long wait times, billing errors, and perceived lack of empathy from staff. The transition to a new management group seems to have impacted the overall experience for some long-time patients. It is a convenient location, but patients should be prepared for potential administrative hurdles.
We analyze 72 public reviews for UPMC-GoHealth Urgent Care using our data models and filter out spam to highlight only authentic feedback.
If you have billing questions, try to resolve them in person if possible, as phone support can be difficult to reach.
✓ What Works Well
- Convenient location
- Some very friendly and efficient staff
- Online check-in available
✗ Areas to Improve
- Long wait times
- Billing and insurance confusion
- Inconsistent staff attitude
- Why is the wait so long?
- How do I resolve billing issues?
- Can I speak to a live person?
Fast service when it works.
Billing is a nightmare.
Staff can be dismissive.
- Category Health & Medical
- City Carlisle
- State Pennsylvania
- Postcode 17015
- Country United States
