UPMC-GoHealth Urgent Care
464 Allegheny Blvd, Suite 2d, Franklin, Pennsylvania, 16323
This urgent care center has a highly polarized reputation. Many patients report excellent, quick, and compassionate care, while a significant number of others describe rude staff, misdiagnoses, and rigid, unhelpful policies. The experience seems to depend heavily on the specific staff on duty, leading to inconsistent quality of care.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Bring a physical copy of your insurance card and arrive well before closing time to avoid being turned away.
✓ What Works Well
- Quick and efficient for minor issues
- Some staff are very compassionate
- Clean facility
✗ Areas to Improve
- Inconsistent and often rude staff
- Reports of misdiagnosis
- Rigid policies regarding insurance and closing times
- Do they accept digital insurance cards?
- Why were we turned away before closing?
Hit or miss; depends on who is working.
Great care for my kids, but the front desk is a nightmare.
Avoid if you can; the service is very inconsistent.
- Category Health & Medical
- City Franklin
- State Pennsylvania
- Postcode 16323
- Country United States
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