Upper Chesapeake Orthopedic Specialty Group at Bel Air
515 S Tollgate Rd, Suite 200, Bel Air, Maryland, 21014
Patients generally praise the surgical outcomes and the expertise of the orthopedic surgeons. However, the administrative side of the practice is a major source of complaint. Long wait times, difficulty reaching the office, and perceived rudeness from the front desk staff are common themes in negative reviews.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Bring a book and be prepared for potential delays; the clinical care is often worth the administrative hassle.
✓ What Works Well
- Excellent surgical results
- Knowledgeable doctors
- Compassionate care
✗ Areas to Improve
- Long wait times
- Poor phone communication
- Rude front desk
- Why is the wait so long?
- How do I get my records?
Great surgeon, terrible office staff.
Worth the wait for the care.
Communication needs improvement.
- Category Health & Medical
- City Bel Air
- State Maryland
- Postcode 21014
- Country United States
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