2773 NW 9th St, Corvallis, Oregon, 97330
Patients are split down the middle. Many praise the surgical outcomes and bedside manner of Dr. Pennington and his team, calling them life-changing. However, a significant group reports feeling like a number, citing aggressive billing, rude front desk staff, and a lack of follow-up care. It seems like a hit-or-miss experience depending on which staff member you encounter.
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Ask for a detailed itemized bill before agreeing to any in-office splints or supplies, as markups can be extreme.
✓ What Works Well
✗ Areas to Improve
Great surgical skill but the admin side is a mess.
Felt like a cash cow rather than a patient.
Dr. Pennington is top-notch, but the front office needs a reality check.