Health & Medical · Ophthalmology & Eyewear

Upper Montclair Eye Care & Wear

211 Bellevue Ave, Montclair, New Jersey, 07043

Google Maps Updated: 13 May 2026
Authenticity Score: 70/100
About

Upper Montclair Eye Care & Wear is highly praised for its professional and knowledgeable doctors, particularly Dr. Rustagi. Patients love the frame selection and the helpfulness of the opticians. However, there is a consistent pattern of complaints regarding the front desk staff, who are often described as rude, dismissive, or difficult to deal with, which significantly impacts the overall experience.

Our Review Process
20
Most Relevant
20
Newest
20
Highest
19
Lowest

We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 90/100
Admin Efficiency 30/100
Pro Tip

If you have issues with the front desk, ask to speak with the office manager directly.

Top-tier eye care
Poor administrative service
Pros & Cons

✓ What Works Well

  • Excellent and thorough doctors
  • Great selection of frames
  • Helpful and knowledgeable opticians

✗ Areas to Improve

  • Rude and dismissive front desk staff
  • Billing and insurance confusion
  • Long wait times
Frequently Asked Questions
  • Why is the front desk so difficult?
  • Are the exams thorough?
User Feedback

Dr. Rustagi is the best, but the front desk needs a total overhaul.

Great selection of glasses, but the service is hit or miss.

I trust the doctors, but I dread calling the office.

Location Details
Street: 211 Bellevue Ave
Neighborhood: Montclair
City: Montclair
State: New Jersey
Postcode: 07043
Country: United States
Location
211 Bellevue Ave, Montclair, NJ 07043
Quick Info
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