Upper West Side Dental
Health & Medical · General Dentistry

Upper West Side Dental

992 Columbus Ave, New York, New York, 10025

Google Maps Updated: 14 May 2026
Authenticity Score: 68/100
About

Reviews for this office are highly mixed. Many patients praise Dr. Shirley for his gentle approach and ability to handle dental anxiety. However, there are recurring complaints about administrative issues, billing transparency, and rude behavior from front-desk staff. It seems to be a hit-or-miss experience.

Our Review Process
20
Most Relevant
18
Newest
20
Highest
19
Lowest

We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 75/100
Admin Efficiency 45/100
Pro Tip

Confirm all appointment policies and insurance coverage in writing before your visit.

Anxiety Management
General Dentistry
Pros & Cons

✓ What Works Well

  • Gentle with anxious patients
  • Nitrous oxide available
  • Thorough explanations

✗ Areas to Improve

  • Rude front desk staff
  • Billing transparency issues
  • Inconsistent service
Frequently Asked Questions
  • Do they accept my insurance?
  • Why was I charged a cancellation fee?
User Feedback

Dr. Shirley is very kind

Front desk can be very dismissive

Great for those with dental phobia

Location Details
Street: 992 Columbus Ave
Neighborhood: Upper West Side
City: New York
State: New York
Postcode: 10025
Country: United States
Location
992 Columbus Ave, New York, NY 10025
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.