Upperline Health Athens
2324 Congress Pkwy S, Athens, Tennessee, 37303
Dr. Freeman is widely praised for her attentive care and bedside manner. However, the office staff frequently receives negative feedback for being rude, unhelpful, and disorganized. Wait times can also be quite long.
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If you have issues with the staff, try to communicate directly with the doctor if possible.
✓ What Works Well
- Dr. Freeman is excellent and attentive
- Thorough treatment options
- Compassionate care
✗ Areas to Improve
- Rude and unhelpful office staff
- Long wait times
- Communication and scheduling issues
- Why is the staff so rude?
- Can I get an earlier appointment?
Dr. Freeman is worth the visit
Staff needs better customer service training
Wait times are frustrating
- Category Health & Medical
- City Athens
- State Tennessee
- Postcode 37303
- Country United States
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