Upperline Health Waterford Lakes
250 N Alafaya Trail, Suite 115, Orlando, Florida, 32828
Patients generally report positive experiences with the podiatrists at this practice, noting their expertise and professional care. The staff is often described as friendly and helpful. However, there are recurring complaints about administrative issues, including long wait times, billing errors, and difficulty reaching the office by phone. The clinical care is highly valued, but the administrative side can be frustrating.
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The clinical care is excellent, but be prepared for potential administrative delays; verify all billing details in advance.
✓ What Works Well
- Knowledgeable and professional podiatrists
- Friendly and helpful staff
- Effective treatment plans
✗ Areas to Improve
- Long wait times for appointments
- Billing errors and lack of transparency
- Difficulty reaching the office by phone
- How can I get a clear explanation of my billing charges?
- Why are wait times so long?
The doctors are great and very professional.
The office staff needs to improve communication.
I felt well-cared for during my visit.
- Category Health & Medical
- City Orlando
- State Florida
- Postcode 32828
- Country United States
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