Logistics · Shipping & Delivery
UPS World Headquarters
55 Glenlake Pkwy NE, Atlanta, Georgia, 30328
Google Maps
Updated: 19 May 2026
Authenticity Score: 70/100
About
Customers are extremely dissatisfied with UPS, citing lost packages, poor customer service, and difficulty in resolving claims. While some individual drivers and store locations are praised, the overall sentiment is negative, with many users feeling the company is unreliable and unresponsive.
Our Review Process
20
Most Relevant
16
Newest
20
Highest rating
20
Lowest rating
We analyze 76 public reviews for UPS World Headquarters using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Reliability
30/100
Speed
35/100
Pro Tip
Use extra insurance for high-value items and document everything.
High loss rate
Poor support
Pros & Cons
✓ What Works Well
- Some helpful drivers
- Convenient store locations
- Reliable (for some)
✗ Areas to Improve
- Lost packages
- Poor customer service
- Difficult claims process
Frequently Asked Questions
- Where is my package?
- How do I file a claim?
- Why is customer service so hard to reach?
User Feedback
Service is often unreliable.
Support is difficult to navigate.
Claims are rarely resolved.
Quick Info
- Category Logistics
- Neighborhood Sandy Springs
- City Atlanta
- State Georgia
- Postcode 30328
- Country United States
