1001 Noyes St, Utica, New York, 13502
Upstate Family Health Center is currently facing significant challenges, with many patients reporting extreme difficulty in reaching the office by phone, long wait times, and high provider turnover. While some patients have had positive experiences with specific doctors, the overall sentiment is one of frustration and disappointment with the administrative and communication systems.
If you find a provider you like, try to establish a consistent relationship, but be prepared for potential turnover.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the office is a nightmare.
Never answer the phone.
Providers leave too often.