625 Elmwood Ave, Rochester, New York, 14620
Eastman Dental is a vital resource for urgent care, but it is a high-volume, complex system that can be overwhelming. Patients often praise the clinical skill of the doctors, but frequently report significant issues with administrative communication, billing, and long wait times. It is best utilized for true emergencies where other options are unavailable.
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Arrive very early (around 7:30 AM) to secure a spot in the urgent care line.
✓ What Works Well
✗ Areas to Improve
The doctors saved me from excruciating pain.
The billing department is a nightmare to navigate.
Be prepared for a long wait.