Health & Medical · Urgent Care

UR Medicine Urgent Care – Penfield

2134 Penfield Rd, Penfield, New York, 14526

Google Maps Updated: 19 May 2026
Authenticity Score: 76/100
About

This urgent care receives mixed reviews. Many patients appreciate the quick and professional care from specific providers, while others report long wait times, dismissive bedside manner, and billing issues. It is a convenient option, but the quality of care can be inconsistent.

Our Review Process
20
Most Relevant
16
Newest
20
Highest rating
20
Lowest rating

We analyze 76 public reviews for UR Medicine Urgent Care – Penfield using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 50/100
Pro Tip

If you have a serious concern, don't hesitate to advocate for yourself or seek a second opinion if you feel dismissed.

Urgent care services
On-site X-ray
Pros & Cons

✓ What Works Well

  • Fast and efficient service
  • Professional and caring providers
  • Clean facility

✗ Areas to Improve

  • Long wait times
  • Dismissive bedside manner
  • Billing and insurance issues
Frequently Asked Questions
  • Why is the wait so long?
  • Is this urgent care in-network?
  • Can I get a second opinion?
User Feedback

Great care, but wait times are long

Staff is hit or miss

Billing is a headache