Retail & Malls · Beauty Supply Store

Urban Beauty Supply Inc

20 E Main St, Waterbury, Connecticut, 06702

Google Maps Updated: 18 May 2026
Authenticity Score: 88/100
About

Urban Beauty Supply is widely praised for its massive selection and clean, organized store layout. Customers love the helpful, knowledgeable staff, especially Gilda, who often goes above and beyond to assist with product choices. It is a black-owned business that many locals are proud to support. The main drawback is the difficult parking situation and occasional reports of rude service from specific staff members.

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We analyze 75 public reviews for Urban Beauty Supply Inc using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 95/100
Crowd Management 55/100
Pro Tip

Check their social media or call ahead for hours, as they can be inconsistent.

Black-owned
Extensive wig selection
Pros & Cons

✓ What Works Well

  • Huge variety of hair supplies
  • Clean and organized store
  • Helpful and knowledgeable staff

✗ Areas to Improve

  • Difficult parking
  • Occasional rude customer service
  • Inconsistent store hours
Frequently Asked Questions
  • Is it black-owned?
  • Do they have a large wig selection?
  • Is parking available?
User Feedback

Gilda is a gem

Great selection of products

Parking is a nightmare