Urban Family Dental
3210 Wilkinson Blvd, Suite B2, Charlotte, North Carolina, 28208
Urban Family Dental is frequently praised for its modern, clean office and the friendly, welcoming nature of its staff. Many patients feel well-cared for and appreciate the clear explanations of their dental plans. However, there are significant concerns regarding billing errors, scheduling inconsistencies, and some reports of poor clinical outcomes, suggesting a need for better administrative oversight.
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✓ What Works Well
- Modern and clean office
- Friendly and welcoming staff
- Clear treatment explanations
✗ Areas to Improve
- Billing errors
- Scheduling inconsistencies
- Some reports of poor clinical outcomes
- Why was my appointment cancelled?
- Do you accept my insurance?
Staff is very polite
Office is aesthetically pleasing
Billing department needs improvement
- Category Health & Medical
- City Charlotte
- State North Carolina
- Postcode 28208
- Country United States
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